Terms of service

These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding with any purchase or interaction on our site.

1. General Terms:

a. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and make purchases. By accessing or using our website, you represent and warrant that you meet these requirements.

b. Account Creation: Creating an account on our website is optional, but it may provide you with additional benefits and a more personalized shopping experience. You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.

c. Product Information: We make every effort to provide accurate and up-to-date product descriptions, prices, and availability on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product information displayed. We reserve the right to modify, update, or discontinue products without prior notice.

d. Prohibited Conduct: You agree not to engage in any prohibited conduct, including but not limited to:

i. Violating any applicable laws, regulations, or third-party rights.
ii. Using our website for any illegal or unauthorized purpose.
iii. Interfering with the operation of our website or attempting to gain unauthorized access to our systems.
iv. Engaging in any fraudulent, misleading, or deceptive activities.
v. Uploading or transmitting any viruses, malware, or harmful code.

e. Intellectual Property: All content, including text, images, logos, and trademarks, on our website is protected by intellectual property laws. You may not reproduce, distribute, modify, or use our content without prior written permission from us.

2. Ordering and Payment:

a. Product Availability: All orders placed through our website are subject to product availability. In the event that an item becomes unavailable after you place an order, we will notify you and provide suitable alternatives or offer a refund for the unavailable item.

b. Pricing and Payment: Prices for products are displayed on our website in the applicable currency. Payment is due at the time of purchase, and we accept various payment methods. You are responsible for providing accurate and valid payment information. We reserve the right to cancel or refuse any order at our discretion.

c. Order Confirmation: After placing an order, you will receive an order confirmation email containing the details of your purchase. This email does not guarantee acceptance of your order but confirms that we have received it. The acceptance of your order occurs when we ship the products to you or when you receive a separate confirmation email.

d. Taxes and Customs: You are responsible for any applicable taxes, customs duties, or fees associated with your order. These charges may vary depending on your location and the specific products ordered. Please consult your local customs office for more information.

3. Shipping and Delivery:

a. Shipping Methods: We offer worldwide shipping using reliable carriers. The available shipping options and associated costs will be displayed during the checkout process. Delivery times may vary based on your location and the selected shipping method.

b. Order Tracking: Once your order is shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment online. However, please note that tracking information may not be available for all shipping methods or destinations.

c. Delivery Delays: While we make every effort to deliver your order within the estimated timeframe, please understand that delays may occur due to factors beyond our control, such as customs processing, weather conditions, or unforeseen events. We are not responsible for any such delays.

4. Returns and Refunds:

a. Return Policy: We offer a return policy as outlined in our separate Return Policy page. Please refer to that page for detailed information on our return process, eligibility criteria, and refund procedures.

b. Warranty Disclaimer: We do not provide any warranties or guarantees on the products sold on our website unless explicitly stated. Any warranties provided by the product manufacturers are solely responsible for their fulfillment.

5. Limitation of Liability:

a. Our liability for any claim arising out of or related to your use of our website or the purchase of products is limited to the amount you paid for the specific product(s) giving rise to the claim.

b. We shall not be liable for any indirect, consequential, incidental, punitive, or special damages, including but not limited to loss of profits, data, or business opportunities.

6. Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your breach of these Terms or your use of our website.

7. Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts.

8. Changes to the Terms:

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on our website. By continuing to use our website after any modifications, you agree to be bound by the revised Terms.

If you have any questions, concerns, or feedback regarding these Terms or any aspect of our website, please contact our customer support team.

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We, Static Recall, are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. Through the Program, you will receive recurring automated marketing and promotional text messages, which may include cart reminders, promotional offers, and product recommendations, and, if you reply, conversational responses to your messages. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.

(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at hello@staticrecall.com.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Opting Out. You can cancel the SMS service at any time by texting “STOP” to any mobile text message from Us. After you send “STOP”, you may receive a confirmation text, and you will no longer receive messages from us. If you wish to rejoin the Program, you can opt in again at any time through the methods we offer. You may also opt out by replying with another standard opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, or QUIT.

Help and Support. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at hello@staticrecall.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Rates and Message Frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You acknowledge that consent is not a condition to purchase. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy. If you have any questions regarding privacy, or how we collect and handle your information, please read our Privacy Policy, available at https://staticrecall.com/policies/privacy-policy.

Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. We will post any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, reply HELP to any message from us, or contact us at hello@staticrecall.com for more information about the Program.